Forum: JRuby Jruby Support

Posted by Jas Grewal (jgrewal)
on 2010-03-03 23:04
(Received via mailing list)
Is anyone aware of any paid jruby support group?

Thanks,
Jaspreet
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Posted by Charles Nutter (headius)
on 2010-03-03 23:26
(Received via mailing list)
Are you asking for a commercial support offering? Like dev or
production support for JRuby-based apps? If so, EngineYard does offer
some support options with more on the way. I can put you in contact
with the right people, if that's what you're looking for.

Otherwise...what do you mean?

On Wed, Mar 3, 2010 at 4:04 PM, jgrewal <grewaljas@hotmail.com> wrote:
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Posted by Richard Conroy (Guest)
on 2010-03-03 23:58
(Received via mailing list)
Weren't the passenger guys offering a paid support service also? Along 
the
lines of Ruby Enterprise Edition?

Perhaps the OP looking for a JRuby equivalent?

On Wed, Mar 3, 2010 at 10:25 PM, Charles Oliver Nutter
Posted by Charles Nutter (headius)
on 2010-03-04 00:24
(Received via mailing list)
If that's what's desired, then the EY support options are definitely
the way to go. Here's a contact form if you want more information:

http://www.engineyard.com/products/jruby-support

On Wed, Mar 3, 2010 at 4:58 PM, Richard Conroy 
<richard.conroy@gmail.com> wrote:
>>
>> > http://old.nabble.com/Jruby-Support-tp27773111p27773111.html
>>
> http://richardconroy.blogspot.com
>

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Posted by Jas Grewal (jgrewal)
on 2010-03-04 02:00
(Received via mailing list)
Yes I meant commercial support for one particular issue, which seems to 
be in
rails framework or jruby.

We contacted EngineYard but it seems they only support JRuby when
application is running on their servers.

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Posted by Charles Nutter (headius)
on 2010-03-04 02:18
(Received via mailing list)
On Wed, Mar 3, 2010 at 6:59 PM, jgrewal <grewaljas@hotmail.com> wrote:
>
> Yes I meant commercial support for one particular issue, which seems to be in
> rails framework or jruby.
>
> We contacted EngineYard but it seems they only support JRuby when
> application is running on their servers.

I know that's not going to be the case for long. We are planning to
offer real external JRuby developer support. Can you email me off-list
and I'll connect you with the right folks to talk to?

And for everyone else: yes, if you have specific bugs or issues you
*really* need looked at, getting a dev support contract may be a good
way to accelerate your issue *and* give something back to JRuby :)

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- Charlie

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